Customer Service for County Government

Good customer service doesn't just happen. Come explore the how and why of outstanding customer service.

By N.C. Cooperative Extension, Currituck County

Date and time

Friday, October 18, 2019 · 9 - 11am EDT

Location

N.C. Cooperative Extension, Currituck County Center

120 Community Way Barco, NC 27917

About this event

"Why does customer satisfaction matter in governments? After all, we really don't have customers, we have hostages." -Ken Miller

Our customers are our neighbors, friends, and fellow citizens of our communities. We, as county government employees, have chosen to be in public service - to serve the public - we should do it spectacularly! We have a unique opportunity to be a positive force in the lives of our clients and customers. If we do customer service really well, we reap the benefits in improved systems, positive morale, job satisfaction, and outstanding results. But good customer service doesn't just happen. Come explore the how and why of outstanding customer service on Friday, October 18 from 9-11am in the Conference Room at the Currituck County Extension Center. In preparation for this session, please complete your registration and the pre-event survey by Friday, October 11. See you soon!

Survey Link: https://forms.gle/jdH7sbLZSgmSXmXZ6

For more information or accommodations for persons with disabilities please contact Cameron Lowe at 252-232-2261 or email Cameron_Lowe@ncsu.edu no later than five business days before the event.

Organized by

N.C. Cooperative Extension, Currituck County

Currituck County Center

120 Community Way

Barco, NC 27917

OPEN MON-FRI: 8A-5P

(252) 232-2261

https://currituck.ces.ncsu.edu/

NC State University and N.C. A&T State University work in tandem, along with federal, state and local governments, to form a strategic partnership called N.C. Cooperative Extension, which staffs local offices in all 100 counties and with the Eastern Band of Cherokee Indians.

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N.C. Cooperative Extension prohibits discrimination and harassment on the basis of race, color, national origin, age, sex (including pregnancy), disability, religion, sexual orientation, gender identity, and veteran status.

Individuals with disabilities are invited to request reasonable accommodations to participate in Extension sponsored programs and events. Please contact the county Extension office offering the program at least 14 days prior to the event to make arrangements.

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